Refund Policy

Eligible concerns

We review requests only when an item arrives damaged, defective, incorrect, or materially different from its description. We do not offer returns or refunds for change of mind, preference, or other no-reason requests.

Request window and evidence

Contact us within 30 days after delivery. Include the order number and clear photos or video showing the item, packaging, shipping label, and issue. We may request additional evidence needed to assess the claim.

Returns and review

Do not send an item back without written authorization; unauthorized returns are not accepted. After review, we will explain whether replacement, another appropriate resolution, or a refund is approved. An approved refund is issued to the original payment method, subject to the payment provider processing time.

Email: holmesgraham1399279@gmail.com
Mailing address: 2974 N 13th St, Kansas City, Kansas 66104, United States
Phone: (251) 510-5505